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📍 ⚡ 📞

OFFICIAL CONTACT DESK

🌐 Registered Label: Brand Point Fashion

✉️ Corporate Concierge: brandpointfashion.in@gmail.com

💬 WhatsApp Helpline: +91 9316025323

☎️ Direct Hotline: +91 9316025323

🏢 Dispatch HQ: Visnagar, Gujarat, India

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DISPATCH & FULFILLMENT PROTOCOL

At Brand Point, we maintain a high-efficiency logistical network to ensure premium streetwear reaches our clients across India swiftly and securely.

🕒 Processing Window

All successful orders undergo verification and fulfillment processing within 24 business hours. Orders logged post 5:00 PM are queue-forwarded to the subsequent operational day.

🗺️ Transit Timeline

Standard logistics require 3 to 5 business days for major metros and urban centers. Regional destination timelines may vary based on courier routing networks.

💳 Payment Architecture

We operate exclusively on a 100% Prepaid-Only Model. Cash on Delivery (COD) is structurally unavailable. This policy preserves inventory exclusivity and ensures high-priority dispatch handling.

🛑 Cancellation Framework

Pre-Dispatch: Clients can request full cancellation within an absolute ceiling window of 12 hours post-purchase via Email or WhatsApp.
Post-Dispatch: Cancellations are structurally restricted once a consignment is released. In the event of a delivery refusal at the threshold, a reverse logistics processing surcharge of ₹120 will be withheld from final liquidation credit.

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DATA SECURITY & PRIVACY CODEX

Your operational data is treated with absolute corporate confidentiality. This codex dictates how Brand Point orchestrates client telemetry.

📊 Telemetry Captured

Core identity metrics (Legal Name, Address, Contact Telemetry) are exclusively collected for logistics execution. Behavioral metrics (IP tracking, cookies) are processed strictly for front-end website infrastructure optimization.

🔒 No-Share Guarantee

We enforce a zero-monetization policy on client data. We do not lease, trade, or distribute your identity footprint to external advertising registries.

🛡️ Secure Payments

Our platform employs industry-standard SSL end-to-end encryption. Financial parameters are routed through secure PCI-DSS channels via Razorpay/Paytm; Brand Point never caches or logs card digits or UPI security codes.

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REVERSE LOGISTICS & RECOVERY

To maintain structural quality control over our inventory drops, our reverse logistics operate under a strict, disciplined structure:

📅 Restitutions Window

Return filing requests must be officially initiated within a definitive 3-day calendar window starting from verified delivery confirmation.

🚫 Eligibility Exceptions

Reverse processing is strictly limited to instances involving factory-damaged textiles, manufacturing deficits, or incorrect SKU dispatching. Items clearing standard quality metrics at delivery are completely ineligible for return.

📱 Official Returns Portal

Requests must be filed exclusively through our automated WhatsApp clearing node at 9316025323 by initiating the conversation with the keyword string "Return" or "Exchange", accompanied by mandatory unboxing video/photo proof.

💸 Settlement Clearing

Approved refunds are processed directly back to the native funding resource within 5 to 7 operational bank cycles.

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TERMS OF DIGITAL SERVICE

This platform and associated digital infrastructure are wholly owned and managed under the operational banner of Brand Point (India).

🎨 Intellectual Property Safeguards

Every vector, photography asset, text compilation, code block, and typographic element hosted on this domain represents the proprietary intellectual asset of Brand Point. Unauthorized extraction, replication, or commercial utilization of our design assets is strictly barred and legally actionable.

🔨 Account Terminations

The administration reserves full rights to revoke, blacklist, or permanently suspend platform interaction for profiles exhibiting algorithmic fraud patterns or malicious script deployments.

🏛️ Legal Jurisdictions

These structural guidelines are governed exclusively by the legal framework of the Republic of India. Any litigation actions are subject to exclusive court jurisdictions within the regional corporate seat of the brand.

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